No, Forento has no setup fees or hidden charges associated with any of our plans. The only cost outside of the Forento subscription (or sales commission, if you select the Free plan) is the payment processing fees of your selected payment provider (Stripe or PayPal).

If you choose any of our paid plans (Basic, Start, or Scale) you'll get a 30-day free trial. This gives you time to carefully evaluate Forento as a product, and see if it suits your needs. If you're not satisfied, you can cancel anytime during the trial period without being charged. If you do not cancel, the trial will convert into a paid subscription at the end of the 30 days.

We're happy to offer a plan that is completely free of any upfront or recurring fees. The Free plan includes all core features required in order to publish and sell digital products, on your own academy. The 20% sales commission is a transactional fee associated with sales on your academy. On the free plan, the fee is 20% of each sale you make.

Forento offers chat support for all plans. If you require more comprehensive help, such as onboarding and setup assistance, we recommend the Start or Scale plans.

"Billed annually" means you'll pay for the full year's subscription upfront, which provides a discount compared to the monthly rate.

Yes, you can easily change your subscription plan whenever you like on the Billing & Plans settings page when signed in.

The "Your own website" feature allows you to build a fully branded website on Forento with tools specifically for course creators. Connecting a custom domain means you can use your personalized URL (for example: www.yourbusiness.com) instead of Forento's default subdomain.

Yes, if you cancel within the 30-day free trial period, you won't be charged. After the trial, you can still cancel at any time, but refunds are generally not offered.

"Admin accounts" refers to the amount of seats you have for team members/co-admins. If you have a team, multiple admin accounts allow you to co-manage your Forento academy without having to share an account.

Yes, you can start on the Free plan and at any time upgrade to a paid plan through the Billing & Plans settings page when signed in.